Comprehensive and accurate customer service

Global CRM System

The One multiple wing, three-network integration, Multi-network interaction concept is to provide a customised customer-focused Basic Service Marketing for all Tien’s brands

Intelligent Service:

Through the storage of intelligent knowledge Base, customers around the world can achieve 7*24 hours of online self-service solutions, across language, time zone, national boundaries, cultural constraints, with a timely response to services

Global-Channel Services

Service channels cover online and offline channels, build a complete customer service channel network, through multi-perspective business support, to provide efficient service support


Training Support

Customer Service has a sound Training and Education Assessment System and Qualified Trainers to meet the increasing demands of the Customer Service Department

Big-Data Support

The CRM System supports 360° Customer Information Analysis and provides data for Strategic Development, Business Policy and Market Planning


Big-Data service can explore the potential needs of customers and provide attractive consumption solutions through tele-marketing and achieve a high rate of orders and a win-win situation between the company and the customer

The latest Tiens Global CRM system brings you

An unprecedented Service Experience An Excellent Customer Service Team to serve you wholeheartedly